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The KPIs (Key Performance Indicators, or Key
Performance Indicators
in Spanish) are data that allow to measure the performance of a company or department in
relation to specific goals , as it can be in a business plan or in business
strategies. An example of a marketing KPI in a marketing strategy to review product or service
sales would be the conversion rate. Another example, a performance indicator to understand
customer satisfaction could be ratings or reviews on social media.
Key performance
indicators can be used in various scenarios: measuring progress towards
short and long-term goals , comparing the company's performance with the
competition or measuring the performance of your employees.
Assigning these objectives and tracking them can be complicated for some organizations and
companies, which is why we have created Vorecol, Performance Management .
Our online evaluation and performance system is the perfect ally for coordinators, human
resources, and managers when it comes to managing the KPI's (Key Performance Indicators) of
staff. Through the " S.M.A.R.T. methodology You will set clear and concrete
goals
that are easy
to measure and achieve, thus avoiding unrealistic
or overly ambitious goals.
Vorecol, Performance Management is one of the most valuable methods of evaluating job
performance for decision-making, as it helps companies identify areas of opportunity and
establish goals and different types of KPIs quickly and effectively.
Some of the benefits of implementing Vorecol, Performance Management in your company or organization:
Coordinator/Administrator
The process to use Vorecol, Performance Management starts in the Coordinator account. To use the system for the first time performance evaluation, follow these steps. It is worth mentioning that in the future it will not be necessary to perform them again.
filter_1Register staff and their positions.
filter_2Set up observable behaviors.
filter_3Send system access to employees.
filter_4Analyze the results of job performance.
Supervisor
Each supervisor will be responsible for assigning, evaluating, and monitoring their staff's objectives in the KPI software that are used to measure their performance period by period. The following steps are carried out in this stage.
filter_1Assign goals to personnel.
filter_2Follow up on the assigned objectives.
filter_3Evaluate objectives and provide feedback to the team according to their results.
Employees
Each employee will see on the platform their goals and activities that they must accomplish period by period, this will help all the staff to focus on their activities.
filter_1Consult and achieve the assigned objectives.
filter_2Performs a self-assessment of performance at the end of each period.
filter_3Receive the evaluation of the objectives from the direct supervisor and the feedback from the period.
Other features
Real-time information that allows obtaining data for timely decision-making. You will be able to easily consult the results per evaluated with just a few clicks, in order to analyze the results and take improvement actions.
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Vorecol, Performance Management